Frequently Asked Questions
Everything you need to know about our premium cured meats.
What is the difference between biltong and beef jerky?
While both are dried meat snacks, biltong is cured with vinegar and air-dried without heat, resulting in a more tender texture and richer flavor profile compared to the smoky, chewy nature of jerky.
How should I store my biltong after opening?
Once opened, we recommend consuming your biltong within 3 days. Store it in a cool, dry place or a paper bag to allow the meat to breathe; avoid airtight plastic containers which can cause moisture buildup.
Is Best Biltong suitable for specific diets?
Yes, our biltong is high in protein, zero sugar, and gluten-free, making it an ideal snack for Keto, Paleo, and Whole30 lifestyles.
What is your shipping policy?
We ship nationwide via standard and express carriers. Orders are typically processed within 24 hours to ensure you receive the freshest product possible.
Can I return food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or the quality is not as expected, please contact our support team for a replacement or refund.
Do you use artificial preservatives?
No, we pride ourselves on using traditional curing methods with natural ingredients like vinegar, salt, and spices to preserve our meat without the use of nitrates or MSG.